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Privacy Policy

Last updated: September 29, 2026

This Privacy Policy explains how Jolix Solutions ("we", "us") collects and uses personal data when you use jolixsolutions.me and purchase our digital products.

1. Data we collect

  • Order & delivery data: your email address, the products you purchased, and delivery status — used to deliver your prompts and provide support.
  • Payment data: handled by Paddle, our payment processor and Merchant of Record. We do not receive or store your full card details.
  • Technical data: basic server logs (such as IP address and request time) for security and reliability.

2. How we use your data

  • To process orders and deliver your purchased prompts by email.
  • To manage subscriptions and validate access to the prompt library.
  • To provide customer support and respond to your requests.
  • To comply with legal, tax and accounting obligations.

3. Payment processing (Paddle)

Payments are processed by Paddle, which acts as Merchant of Record and independent data controller for payment and billing data. Paddle's handling of your data is governed by its own privacy policy. We receive limited order information (such as your email and the product purchased) needed to fulfil your order.

4. Email delivery

We send transactional emails (purchase delivery, subscription access, support replies) using an email service provider. We do not sell your data or send marketing emails without your consent.

5. Data retention

We keep order records for as long as necessary to provide the Service and to meet legal and tax requirements, then delete or anonymise them.

6. Your rights

Depending on your location (including under GDPR/UK GDPR), you may have the right to access, correct, delete or export your personal data, and to object to certain processing. To exercise these rights, email [email protected].

7. Cookies

Our site uses essential cookies/local storage required for checkout and functionality. Paddle's checkout may set its own cookies to process your payment securely.

8. Contact

For any privacy question or request, contact [email protected].